RenewKeeper logo RenewKeeper

Privacy Policy

Effective date: 7 July 2026

1. Who we are

RenewKeeper ("RenewKeeper", "we", "us") is operated by "Anjana Silva, sole trader, trading as RenewKeeper", who is the data controller for the personal data described in this policy.

If you have any questions about this policy or your personal data, contact us at support@renewkeeper.com.

This policy explains what personal data we collect, why, how we handle it, and your rights. It applies to the RenewKeeper application (app.renewkeeper.com) and the RenewKeeper website (renewkeeper.com).

2. What data we collect

Account information

When you register, we collect your name and email address, provided by your single sign-on (SSO) provider. These are the only directly identifying details we hold about you.

No login credentials

You sign in only through third-party SSO providers (currently Google and Microsoft). We do not create, receive, or store any passwords or login credentials for your account.

Content you add

RenewKeeper lets you record items you want to track (for example, a name, a category, an expiry date, a renewal URL, a cost, and free-text notes).

Important — do not store secrets. RenewKeeper is not a secrets manager. You should never enter passwords, actual API keys, private keys, card numbers, or other sensitive credentials into RenewKeeper. The content you add is stored unencrypted. Only store the fact that something expires and when — not the sensitive value itself.

Payment information

Payments are handled entirely by Stripe. We do not see, receive, or store your card number or card details. Your payment data is processed by Stripe under Stripe's own terms and privacy policy (see https://stripe.com/legal and https://stripe.com/privacy).

Website analytics

On the RenewKeeper website only (not within the app), we use Google Analytics to understand general site usage. This may set cookies (see Section 9). Google Analytics is not used inside the application.

Technical data

Like most online services, our systems and our service providers may process limited technical data (such as IP addresses and timestamps) as part of delivering, securing, and monitoring the service.

3. Why we use your data

We use your personal data only for:

  • Providing the service — creating your account, letting you track items, and sending you the expiry notifications that are the core purpose of RenewKeeper.
  • Issue tracking and monitoring — keeping the service working, diagnosing errors, and preventing abuse.
  • Communicating with you — service and account emails (for example, welcome, billing, and expiry alerts).

We do not sell your personal data. We do not use your in-app data for advertising.

4. Where your data is stored

Your RenewKeeper application data is stored in the European Union (Netherlands).

5. Who we share data with (sub-processors)

We use a small number of trusted third-party service providers ("sub-processors") to run RenewKeeper. Each processes only the data needed for its function:

  • Google and Microsoft — SSO sign-in (they provide us your name and email; we do not receive your password).
  • Stripe — payment processing (we do not receive card details).
  • MailTrap — sending transactional and notification emails.
  • Sentry — capturing application errors to keep the service reliable.
  • Microsoft Teams — we send ourselves internal operational notifications (e.g. a new sign-up) which may include a masked version of your name and email, used only to monitor the health of the service.
  • Google Analytics — website usage analytics on the RenewKeeper website only.
  • Google Fonts — font files loaded by the RenewKeeper website from Google's content delivery network; may transmit visitor IP address to Google when pages are rendered.

We may also disclose personal data if required by law, or in connection with a sale or transfer of the business, in which case this policy would continue to apply to your data.

6. International transfers

Your application data is stored in the EU (Netherlands). However, some of our sub-processors (for example, Stripe, Google, and Microsoft) may process data outside the UK/EU, including in the United States. Where personal data is transferred outside the UK/EEA, we rely on appropriate safeguards as required by UK GDPR.

7. How long we keep your data

We keep your personal data for as long as your account is active. If you delete your account, we delete your personal data, except for limited records we retain for legitimate operational, legal, or audit reasons (for example, an internal activity log and any feedback you submitted, which are retained in a form that no longer identifies you where possible).

8. Your rights

Under UK GDPR, you have the right to: access your personal data; ask us to correct it; ask us to delete it; object to or restrict certain processing; and request a copy of your data (portability). To exercise any of these, email support@renewkeeper.com.

9. Cookies

The RenewKeeper website uses cookies, including for Google Analytics, to understand site usage. You can control or refuse cookies through your browser settings; refusing some cookies may affect parts of the website.

10. Children

RenewKeeper is not intended for children. You must be at least 16 years old to use the service.

11. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a revised effective date, and where appropriate, we will notify you by email.

12. Contact

Questions, comments, or requests about this policy or your personal data should be sent to support@renewkeeper.com.

Get in touch

Questions about your data or this policy? Email support@renewkeeper.com.